FAQs
Questions, answered
Booking & prices
How enquiries work, where to find room rates and what happens once the team confirms.
How do I book a stay?
Send an enquiry with your preferred property, travel dates and number of guests. The team will contact you with the available options, the rate for your dates and the booking conditions before you confirm.
Where can I find the room rates?
Each property page lists its nightly dorm and private-room rates. Send your dates to confirm availability and the total price, including tax and any holiday rate.
Hostyard Suryanelli
How can I confirm a booking?
The team checks availability manually and aims to reply within 15 minutes. A 30% advance confirms your booking; confirmation follows by email and SMS.
What happens if my plans change?
Cancellation and refund conditions are shared with you before your reservation is confirmed. Review the terms provided for your booking, and contact the team if you need anything clarified.
What do the room rates include?
Dorm rates exclude breakfast. Private rooms include buffet breakfast. The Rooms & rates table lists nightly tariffs excluding 5% GST. Public holidays and long weekends have special rates; the team confirms the quote for your dates.
Hostyard Kodai
What do the room rates include?
Choose a plan with breakfast (CP) or without breakfast (EP). The Rooms & rates table lists nightly tariffs excluding 5% GST. Public holidays and long weekends have special rates; the team confirms the quote for your dates.
Groups & celebrations
Friends' trips, college groups, teams and whole-dorm bookings.
Hostyard Suryanelli
Are there options for groups?
Yes — choose "Group enquiry" and tell the team how many people are coming. Mixed dorms of up to ten beds are listed, and the team can suggest a combination of rooms for your group.
Hostyard Kodai
Can groups stay at Hostyard Kodai?
Choose "Group enquiry" and tell the team how many people are coming; they will suggest the rooms and dorm beds that suit your group.
Group stays
How big a group can you host?
It depends on the property and your dates. Send an enquiry with your group size and the team will tell you what is possible.
Can we book a whole dorm?
Ask when you enquire. The team will check availability for your dates and suggest the best mix of dorm beds and rooms.
Is there a group rate?
Rates depend on the season, dates and room types. The team will quote for your group when you enquire.
Do you host college or educational trips?
Send the details of your trip in the enquiry, including the group size and any supervision arrangements, and the team will advise.
Suryanelli & Munnar
Is Suryanelli good for a family or group trip?
Yes. It is a calm base with space to slow down, and groups can share a dorm or mix dorm beds with private rooms. Send an enquiry with your group size and the team will suggest options.
Getting there
Where the stays are and how to reach them by road, rail or air.
Where are Hostyard+ stays?
Hostyard+ has two stays: Hostyard Suryanelli in Suryanelli, Idukki district, near Munnar in Kerala, and Hostyard Kodai in Kodaikanal, Tamil Nadu.
Hostyard Suryanelli
Where exactly is Hostyard Plantation Hostel?
Hostyard Plantation Hostel is near Central Hospital, HML Estate, Suryanelli, in Kerala's Idukki district (PIN 685618). Ask the team for the map pin and arrival instructions before you set off.
How do I reach the property?
Most travellers reach Suryanelli through Munnar, coming from Kochi, or from Tamil Nadu over the Bodimettu ghat road via Bodinayakkanur. Share your route and arrival time with the team so they can help with the last stretch.
Is parking available?
On-site parking is available. Share your vehicle details if you need help with arrival.
Hostyard Kodai
Where is Hostyard Kodai?
Hostyard Kodai is in Kodaikanal, Tamil Nadu. It is at Pleasant View, Naidupuram. Ask the team for the map pin and directions before you travel.
How do I get to Kodaikanal by train or air?
The nearest railway station is Kodai Road and the nearest airport is Madurai. Buses and taxis run up the ghat road from both; once your stay is confirmed, ask the team about arranging a pickup.
Do I need an e-pass to drive to Kodaikanal?
During periods notified by the Tamil Nadu government, vehicles entering Kodaikanal need an e-pass registered online in advance. The rules and dates change, so check the official e-pass portal before you travel.
Suryanelli & Munnar
Where is Suryanelli?
Suryanelli is a small town in Kerala's Idukki district, in the tea-growing hills east of Munnar, on the road towards the Tamil Nadu border. It is the usual starting point for jeep trips to Kolukkumalai.
Is Suryanelli part of Munnar?
It is in the wider Munnar region but is a separate town with its own tea estates. Many travellers visit Munnar's sights on a day out and return to Suryanelli for a quieter evening.
Kodaikanal
Do I need an e-pass to visit Kodaikanal?
An e-pass has been required for vehicles at times, especially in peak season. Rules change, so check the current Tamil Nadu government guidance before you travel.
Rooms & facilities
Dorms, private rooms, food, Wi-Fi and what to pack.
Do you have dorms and private rooms?
Yes. Both properties have shared dorms, a women-only dorm and private rooms. Each property page lists its room types and capacities.
Hostyard Suryanelli
What accommodation types are available?
6-bed women-only dorm, 6-bed mixed dorm, 4-bed mixed dorm, 10-bed mixed dorm, 12-bed mixed dorm, Private room. Dorm stays are for guests aged 18 or older.
Is food available?
Dorm rates exclude breakfast. Private rooms include buffet breakfast. Dining facilities are available; ask the team about other meals.
Is Wi-Fi available?
Complimentary Wi-Fi is available. For a workation, ask the team about current connectivity and your call or workspace requirements.
What should I bring?
Bring warm layers — early mornings in the high ranges are cold, especially at Kolukkumalai. Add a rain jacket in the monsoon months, comfortable walking shoes and any medicines you need.
Hostyard Kodai
What accommodation types are available?
10-bed mixed dorm, 6-bed women-only dorm, 6-bed mixed dorm, Suite room, Courtyard room, Retreat room 1, Retreat rooms 2 & 3. Dorm stays are for guests aged 18 or older.
Is food available?
Choose a plan with breakfast (CP) or without breakfast (EP). Dining facilities are available; ask the team about other meals.
Planning your days
Kolukkumalai, the best time to visit and how long to stay.
Hostyard Suryanelli
Can I arrange a visit to Kolukkumalai?
Kolukkumalai is reached by 4×4 jeep from Suryanelli, usually before dawn for the sunrise. Ask the team when you enquire and they can advise on arranging the jeep. Read the Kolukkumalai guide for what to expect.
Suryanelli & Munnar
How do I get to Kolukkumalai from Suryanelli?
Kolukkumalai is reached by jeep from Suryanelli, usually before dawn for the sunrise. Private cars don't normally make the final stretch. Ask the team at Hostyard Suryanelli to help you arrange a jeep.
What is the best time to visit?
September to February is a popular window, with green hills and clearer mornings. March to May is warmer and busier during school holidays. The June to September monsoon is wet and quiet, so keep plans flexible.
Kodaikanal
How many days do I need in Kodaikanal?
Two days is enough for the lake, Coaker's Walk and the forest-road viewpoints. Add a day for Poombarai, Mannavanur or a slower pace.
What is the best time to visit Kodaikanal?
April to June is the main season and the busiest. September and the winter months are quieter, with clear days and cold nights. October and November can be wet.
Can I visit Kodaikanal on a budget?
Yes. Many of the best sights, like the lake path, Coaker's Walk and the forest viewpoints, cost little or nothing, and a dorm bed keeps accommodation costs down. Ask the team for the rate for your dates.
Still have a question?
Send your dates and the team will answer along with availability.